Privacy Policy
Effective Date: January 1, 2025
ATWOME, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information through our website, services, and communications, including SMS messaging.
1. Information We Collect
We collect personal information that you provide to us, including but not limited to:
Name, email address, phone number, and mailing address.
Payment details when applicable.
Communications preferences, including SMS opt-in status.
Any information you submit through forms, surveys, or customer support inquiries.
We also automatically collect certain technical information, such as:
IP addresses and browser type.
Device identifiers and usage data.
Cookies and tracking technologies for analytics and service improvements.
2. How We Use Your Information
We use the information collected to:
Provide and improve our services.
Process transactions and send relevant notifications.
Respond to customer service requests and inquiries.
Send SMS communications, including appointment reminders, service notifications, and updates.
Ensure security, fraud prevention, and compliance with legal obligations.
3. SMS Communication and Data Protection
By opting in to receive SMS messages from us, you consent to receive text messages related to our services. Message frequency may vary, and standard message and data rates may apply.
No Selling, Sharing, or Renting: We do not sell, share, or rent your personally identifiable information (PII), including SMS opt-in data, to third parties for marketing or promotional purposes.
No Phone/Mobile Number Sharing: No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party SMS Providers: We may share your SMS opt-in or consent status with service providers that assist us in delivering text messages (e.g., messaging platforms, phone carriers, or vendors involved in message delivery). These providers are required to protect your data and use it only for service-related purposes.
Opt-Out & Control: You can opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at INFO@ATWOME.COM or (305) 900-3640.
4. Data Sharing & Security
We do not sell or rent your personal information to third parties. We may share information with trusted partners and service providers solely for the purposes of operating our business and providing services to you, including:
Payment processors and fraud prevention services.
Customer support tools and service providers.
Legal or regulatory authorities as required by law.
All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
5. Data Retention
We retain your personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. SMS opt-in data is retained only for as long as required to manage your messaging preferences and ensure compliance.
6. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails and SMS communications.
Withdraw consent for data processing where applicable.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at INFO@ATWOME.COM.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our services constitutes acceptance of the revised policy.
8. Contact Information
For any questions regarding this Privacy Policy, please contact us at:
ATWOME, LLC
📧 Email: INFO@ATWOME.COM
📞 Phone: (305) 900-3640
🌐 Website: www.atwome.com